Engineering Manager

We are looking for an experienced Engineering Manager to lead a cluster of 3–5 Engineering Team Leads and drive people management, cross-team coordination, delivery, engineering standards, and operational excellence. The ideal candidate will be a strong engineering leader who can work across multiple teams, resolve competing priorities, handle escalations, develop Team Leads, and ensure consistent engineering practices across the organization.

Key Responsibilities

- Manage and mentor 3–5 Team Leads, supporting their teams' performance, growth, hiring, and career development. - Own cluster-level planning, prioritization, capacity allocation, and delivery across multiple engineering teams. - Resolve cross-team dependencies, resource conflicts, delivery risks, and escalations. - Act as the primary point of contact for business, customer, and cross-functional escalations involving multiple teams. - Drive consistent engineering standards covering code quality, testing, code reviews, incident management, and reliability. - Track and improve engineering metrics such as delivery cycle time, incident rate, MTTR, escalations, and team health. - Partner with Product, QA, Customer Success, Sales, and other stakeholders to align technical execution with business priorities. - Develop Team Leads into effective people managers and create a culture of ownership, accountability, collaboration, and continuous improvement. - For Platform & Shared Services, own initiatives related to monitoring, reliability, autoscaling, resource guardrails, and incident tooling.

What This Role Is Not

This is not a hands-on coding or individual contributor role. Day-to-day coding, debugging, and code reviews remain with Team Leads and Senior/Staff Engineers. The Engineering Manager's focus is on people leadership, coordination, delivery, escalation management, and engineering governance.

Requirements

- 8+ years of experience in software engineering, with 3+ years in people management. - Experience managing Team Leads, Tech Leads, Managers, or senior engineering professionals is preferred. - Strong experience in cross-team planning, prioritization, resource management, and delivery. - Proven ability to handle technical, customer, and business escalations. - Strong stakeholder management and communication skills. - Good technical depth to evaluate engineering trade-offs and challenge decisions effectively. - Experience driving engineering standards, quality, testing, reliability, and operational improvements. - Experience working with distributed/multi-location teams is a plus. - Experience in B2B SaaS, high-availability systems, IoT, fleet management, telematics, logistics, or mobility is a plus.